Returns & Exchanges
At ZLINE Kitchen and Bath Parts, we prioritize your satisfaction and offer a 30-day return window for all unused, uninstalled components in their original packaging. We aim to make the return process for your luxury kitchen and bath fixtures as seamless as possible.
Initiate a Return Request
Contact our customer service team with your order number and part details to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the item in its original ZLINE packaging, ensuring all manuals and hardware are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to the outside of your package and drop it off at the designated carrier location for transit to our warehouse.
Inspection and Refund
Once our technicians verify the part's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing